Global Operations

Operations Intern (TikTok LIVE)-2027 Start

Location :
Stockholm

Employment Type :
Intern

Job Code :
A71622A

Responsibilities

About the team The LIVE Nordics Operations team is dedicated to optimising all aspects of TikTok LIVE. From content strategy, monetisation, gifting, features, and data analysis to creator education, campaigns, and supporting agencies, we ensure a fun and safe space for all our LIVE users. Our mission is to drive growth, improve operational efficiency, and foster positive experiences for creators and agencies alike. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates. We're looking for a LIVE Operations Intern to provide support, working closely with the TikTok Nordics LIVE team based in Stockholm. In this role, you will assist Business Development, Agency and Creator Managers by supporting new agencies and creators, ensuring smooth operations, and enhancing customer experience. Responsibilities - Daily Operations: Assist in resolving various issues encountered by creators during the LIVE process, by addressing day-to-day challenges, including operational hurdles, trust & safety concerns etc - Training and Education: Assist in developing and localising educational materials for creators ensuring they are well-versed in operational guidelines, trust & safety policies, and platform features. - Campaign Operations: Support in configuring, localising and executing campaigns to help enable seamless campaign operations and summarising campaign results for future improvements - Operational Processes: Collect and analyse operational challenges daily workflows and organise this feedback to identify opportunities for improvement to increase operational efficiency - Project Support: Be able to support the execution of a broad range of projects, from in person events to online initiatives - Community Management: To support implementing communication strategies and effective ways to engage a broad LIVE creator community. This will include having direct contact either in a scaled approach or 1:1 interaction with LIVE creators.

Qualifications

Minimum Qualifications - Currently pursuing an Undergraduate degree in Business, Marketing, Data Analytics, Economics, or a related discipline. - Availability: Internship availability for 6 months. - Language Skills: Strong proficiency in English in communication and writing - Commercial Drive: Comfortable jumping on the phone, building immediate rapport with incoming leads, handling objections, and closing deals. - Analytical Skills: Basic data analysis skills with proficiency in various data analysis tools. - Core Competencies: Strong communication, collaboration, negotiation, and time management skills. - Industry Interest: A strong interest in social content products and a keen observation of media trends. - Adaptability: Proactive, hands-on mentality and the ability to adapt quickly to new challenges in a fast-paced and dynamic environment. - Teamwork: Team-player mentality with excellent interpersonal skills.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.