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Remote Nordic Customer Advisor in Greece - job post

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Anställningsform

  • Full-time

Förmåner
Hämtad från den fullständiga jobbeskrivningen

  • Boende
  • Sjukvårdsförsäkring

Fullständig jobbeskrivning

Workster partners with the largest outsourcing company in Greece to find experienced #Finnish, #Norwegian, #Danish, or #Swedish speaking Customer Care Specialists to work remotely anywhere in Greece, or out of their office in Athens. Additionally, there's an option for an office-based role in Chania, which includes a full-time accommodation package.

Your Role

  • Support Scandinavian customers over phone, email and occasionally chat
  • Achieve your weekly and monthly targets as part of a multicultural Team
  • Provide exceptional customer experience
  • Represent your brand professionally and with dedication
  • Document each interaction in a dedicated CRM system
  • Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department

Your Qualifications

  • Native (C1+) level of Finnish, Norwegian, Danish, OR Swedish
  • Willingness to relocate to Greece or based there
  • Good level of English (B2)
  • Experience in Customer Support is an advantage
  • Strong abilities to work independently and as a team player
  • Problem-solving and critical thinking skills
  • Adaptable and flexible, demonstrating abilities to work with process and information changes
  • Strong working knowledge of external systems and PC based internet and software applications
  • Ability to provide required documentation (ID/Passport, Birth Certificate)

The Offer

  • Fantastic relocation package (full time accommodation for Chania option)
  • Flight cost ticket reimbursement
  • Competitive salary package
  • Private health insurance
  • Varying shifts to be defined
  • A dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential

Job Type: Full-time

Application Question(s):

  • Are you located or willing to relocate to Greece?
  • Are you legally authorized to work in Greece?

Language:

  • Swedish, Norwegian, Danish or Finnish (Required)

Work Location: Remote

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