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Job Post Details

Visa and Immigration Officer / Security Officer

VF Services (UK) Limited - Stockholm, Sweden
164 40 Kista

Jobbinformation

Lön

  • 30 850SEK per månad

Anställningsform

  • Heltid

Ort

164 40 Kista

Fullständig jobbeskrivning

VFS Global is the world's largest and most experienced Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide.

The purpose of the role is to facilitate the VISA application process and handle front office & back-office operations conducted at the respective Visa Application Centers.

VFS Global aims its employees to feel able to be themselves at work and to have an equal opportunity to progress their career, without any prejudices. We want to instill a culture where we respect and embrace everyone’s beliefs and backgrounds and we work for our employees to feel high valued so they can express their full potential and abilities. Diversity & Inclusion is VFS DNA.

This role is a full-time role - 40 hours a week, 8 hours a day, 5 days from Monday to Friday. Initial 6 months contract with possibility of extension and transition to permanent. Gross salary - 30850 SEK per month.

Key Responsibilities:Visa & Immigration Duties:

  • Process visa applications with accuracy and efficiency.
  • Perform data entry and maintain records in line with operational standards.
  • Collect and scrutinize documents, passports, and supporting materials.
  • Handle postal applications and ensure timely processing.
  • Manage customer queries in person, via email, and by telephone.
  • Oversee fee collection and cash handling while ensuring financial accuracy.

Security Duties:

  • Provide a visible security presence to ensure a safe and welcoming environment for visitors and staff.
  • Oversee and manage the security guard force at the Visa Application Center.
  • Implement loss prevention measures and mitigate security risks.
  • Ensure compliance with VFS Global's information security policies and procedures.
  • Monitor network and system security and report any irregularities.
  • Conduct investigations into security incidents, misuse of information, or breaches of compliance.
  • Prepare, coordinate, and manage security inspections to ensure best practices are followed.
  • Communicate unresolved security issues to management and propose action plans.

Requirements:

  • Proficiency in English and Swedish languages
  • Experience in both customer service and security
  • Excellent written & verbal communication skills
  • Good knowledge of Microsoft Office packages
  • A good attention to accuracy and detail
  • A proactive can-do attitude
  • Ability to work independently and manage dual responsibilities effectively
  • Strong problem-solving and decision-making abilities.

Job Types: Full-time, Contract
Contract length: 6 months

Pay: 30 850,00kr per month

Location:

  • 164 40 Kista (Preferred)

Work Location: In person

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